Your Safety Is Our Top Priority

99gt Responsible Gaming — Stay Safe While Having Fun

Gaming should be fun, not stressful. At 99gt, responsible gaming means knowing your limits, sticking to a budget, and asking for help when you need it. We're here for you.

18+ Only 24/7 Support Self-Exclusion Feature

Core Pillars of Responsible Gaming

99gt's responsible gaming framework is built on six core principles that keep every player protected.

Budget Limit

Set your own deposit limits — daily, weekly, or monthly — to keep your spending in check.

Time Control

Decide for yourself how long you play each day. The session timer helps you take breaks on time.

Self-Exclusion Option

You can temporarily suspend your account at any time — self-exclusion periods range from 7 days up to 6 months.

Loss Limit

Set a limit to automatically stop play once you've lost a certain amount. This protects you from significant losses.

Age Verification

Only players aged 18 and above are permitted on 99gt. Age verification through a strict KYC process is mandatory.

Support & Guidance

If you notice signs of gaming addiction, our trained support team is always ready to point you in the right direction.


1What does responsible gaming actually mean?

Responsible gaming isn't just about placing smaller bets — it's about keeping gaming fun without letting it negatively impact other areas of your life. 99gt firmly believes online gaming should be a form of entertainment, not a source of income or an escape from problems.

Online gaming is growing fast in Bangladesh, with a large segment of younger players now participating in slots, Fish Game, Sports Betting, and Live Casino. As this trend grows, so does the importance of responsible gaming. Building healthy gaming habits starts with being aware of your own limits.

Responsible gaming at 99gt means only wagering what you can afford to lose, never playing with the assumption of guaranteed wins, and never treating gaming as a solution to financial problems. We want every session to end with a smile.

Core Principles

Responsible gaming means knowing your time and money limits, never chasing losses, and being open with family and friends. These are the principles 99gt operates by.

2Recognize the Warning Signs

Gaming addiction usually develops gradually — it's rarely obvious at first. That's why 99gt's responsible gaming guidelines identify several warning signs that should prompt you to pause and reflect:

Financial Signs
  • Betting beyond your means
  • Playing more to recover lost money
  • Taking on debt to fund gaming
  • Playing with money meant for bills or household expenses
Behavioral Signs
  • Inability to stop playing
  • Hiding gaming activity from family
  • Neglecting work or studies
  • Lying about gaming habits
Emotional Signs
  • Feeling restless when not playing
  • Using gaming as a way to relieve stress
  • Excessive anger or frustration after a loss
  • Constantly thinking about gaming
Social Signs
  • Neglecting time with friends and family
  • Avoiding social events
  • Only talking about gaming
  • Feeling isolated

Even one of these signs is a warning signal from a responsible gaming standpoint. Take a break immediately and reach out to the 99gt support team.

3Take the Self-Assessment

Answer the following questions honestly. If most of your answers are "yes", our responsible gaming policy suggests it's time to take a break or seek help:

1 Do you often spend more time or money on gaming than you originally planned?
The urge to keep playing after a loss goes against responsible gaming principles.
2 Have your family or friends ever expressed concern about your gaming habits?
Take the concerns of your loved ones seriously — they have your best interests at heart.
3 Do you feel restless or irritable when you try to cut back or stop gaming?
This may be a sign of dependency — responsible gaming means never ignoring this warning.
4 Do you play games to escape stress or loneliness?
Gaming is not a solution — temporary relief can lead to long-term harm.
5 Do you find yourself betting more to try to win back what you've lost?
"Chasing losses" is one of the most dangerous habits a player can develop.
6 Is gaming affecting your work, studies, or relationships?
When important areas of your life are being affected, it's a clear sign that responsible gaming boundaries have been crossed.
Results Explained

0–1 "Yes": You're gaming responsibly — keep it up. 2–3: Stay cautious and set some limits. 4 or more: Take a break immediately and seek professional support.

499gt Protection Tools

99gt offers several practical tools to help you play responsibly. You'll find them in your account settings and can activate them at any time:

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once configured, it takes effect immediately.

Loss Limit

Set a loss limit so your account automatically stops accepting bets once you've reached a certain amount. It's one of the most effective responsible gaming tools available.

Session Timer

Set a maximum duration for each gaming session. When the time is up, you'll get a notification and the session will end.

Mandatory Break

Get automatic break reminders at set intervals to prevent long, uninterrupted sessions.

Self-Exclusion

Temporarily suspend your account for anywhere from 7 days to 6 months. You will not be able to log in during this period.

Promotions Off

Option to turn off bonuses and promotional offers to avoid placing extra bets on impulse.

5Tips for Safe & Responsible Gaming

Responsible gaming is a habit — it doesn't form overnight. 99gt's experienced team has developed practical tips based on long-term observation to help keep gaming enjoyable at all times:

  • Set your budget first: Before you start playing, decide on a maximum amount in BDT you're willing to spend and stick to that limit.
  • Respect your time limits: Decide in advance the maximum amount of time you'll spend gaming each day. You can set an alarm on your smartphone as a reminder.
  • Never assume a win is guaranteed: Every game is completely random. There are no guaranteed wins — always keep that in mind.
  • Know your emotional state: Never play when you're angry, frustrated, or under the influence — your judgment is impaired at those times.
  • Stop chasing your losses: Chasing losses by playing more is the opposite of responsible gaming — it only makes things worse.
  • Take regular breaks: Take at least a 15-minute break every hour — get up, stretch, walk around, and drink some water.
  • Keep Your Family in the Loop: Talk openly with people close to you about your gaming habits. Hiding them is often the first sign of addiction.
  • Keep other hobbies: Don't limit yourself to gaming — make time for sports, studying, or spending time with friends.
Keep in Mind

Responsible gaming doesn't mean quitting. It means playing, enjoying yourself, and always staying in control. 99gt is here to help you maintain that control.

6Minor Protection

99gt strictly prohibits anyone under 18 from using the platform. A key part of responsible gaming is ensuring that children and teenagers cannot access online gaming in any way.

  • Age verification with a government-issued ID is mandatory at registration
  • Additional verification may be requested on any account at any time if activity appears suspicious
  • Any account confirmed to belong to a minor will be closed immediately
  • Parents can notify us if they suspect their child has an account
  • Using parental controls on shared family computers or devices is strongly recommended
Advice for Parents

If your child has access to your device, enable browser password protection, screen time limits, and parental control software. Always log out of your 99gt account and keep your login credentials secure.

7Where to Find Help

Under our responsible gaming policy, you never have to face problems alone. 99gt's support team and a range of professional organizations are always ready to help:

99gt Live Support

Chat with our responsible gaming specialists anytime via 24/7 live chat. Full confidentiality is guaranteed.

Email Support

For any questions or concerns about responsible gaming, email us at [email protected]. We'll respond within 24 hours.

Remember, asking for help isn't a sign of weakness — it takes courage. The first step toward responsible gaming is acknowledging that you need support.

8Our Commitment at 99gt

99gt is more than a gaming platform — we're committed to building a responsible community. Our responsible gaming policy isn't a legal formality; it's a promise that comes straight from the heart.

  • Every user's wellbeing comes before business profit
  • Advanced technology will be used to detect problematic gaming behavior
  • All responsible gaming tools will always be free and readily accessible
  • Staff will receive regular training on responsible gaming practices
  • There is zero tolerance when it comes to protecting minors
  • Policies will be regularly updated based on user feedback
What We Believe

At 99gt, we believe a happy, protected, and responsible player is our greatest asset. Your trust drives us. Together, we can build a culture of safe gaming.


Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, once your self-exclusion period ends, you can reactivate your account. However, in line with responsible gaming policy, your account cannot be reopened before the period expires. You can choose a self-exclusion period of 7 days, 1 month, 3 months, or 6 months.

Yes, deposit limit reductions take effect immediately. However, increasing a limit is subject to a 24-hour cooldown period — this is part of our responsible gaming safeguards.

Reach our responsible gaming team via 99gt live chat or email at [email protected]. We'll provide confidential guidance and, where needed, refer you to professional support.

No, registration is strictly prohibited for anyone under 18. 99gt's KYC process requires government-issued ID for mandatory age verification. Any account found to belong to a minor will be closed immediately.

Yes, all responsible gaming tools — including deposit limits, loss limits, session timers, and self-exclusion — are completely free and available to all users. There are no extra charges for using them.

Yes, you can contact us. However, we cannot close an account based solely on a third-party request due to our privacy policy. We can guide you toward the right steps and point you to professional support resources.

Start Gaming Responsibly

Play Responsibly, Enjoy the Fun

Join 99gt and take full advantage of our responsible gaming features. Your safety is our commitment.

18+ Verified Self-Exclusion Feature 24/7 Support

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